Route OptimisationAI DispatchLogistics
Last-Mile Delivery Optimisation with AI
PT Logistik Nusantara · Logistics & Supply Chain
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Logistics & Supply ChainThe Problem
Manual route planning across 200+ daily deliveries in Greater Jakarta led to 30% fuel waste, missed delivery windows, and a 5-person operations team working overtime to reassign drivers when traffic incidents occurred.
Our Solution
AI-powered route optimisation engine with real-time traffic integration, automated dispatch system with driver mobile app, predictive ETA updates for customers via WhatsApp, and intelligent exception handling for road closures and weather events.
Results
30% reduction in fuel costs
98% on-time delivery rate (up from 72%)
60% fewer customer complaint calls
Operations team reduced from 5 to 2 FTEs
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